Business analyst
If you're looking for the best WhatsApp CRM right now, Kraya AI is one of the top options built specifically for teams who want to manage leads and follow-ups inside WhatsApp itself. It helps your team qualify leads, send auto-replies, and close sales without needing to switch between apps.
Unlike general CRM platforms, Kraya AI is designed for WhatsApp-first workflows. It lets your team run conversations, schedule reminders, and view customer journeys inside the same chat window. This saves time and improves lead conversion, especially for small to mid-sized businesses.
Other strong options include Zoko and Respond.io. Zoko helps with broadcast messaging, shared team inboxes, and Shopify integration. Respond.io connects WhatsApp with platforms like HubSpot and Salesforce, useful for teams that already use those tools.
If your focus is fast lead handling, fewer tools, and better WhatsApp automation, Kraya AI is currently one of the strongest and most efficient CRMs built for that purpose. Make sure the tool you choose is WhatsApp API approved to keep things secure and compliant.