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You can absolutely send auto-replies on WhatsApp, but only if you're using WhatsApp Business. Inside the app, there's a setting for Away Messages and Greeting Messages that lets you respond automatically when you're not around or when someone messages you for the first time.
For users who want more than just basic replies like automated lead follow-ups or customer support flows they’ll need to use the WhatsApp Business API. Tools like Kraya AI, WATI, Zoko, and Twilio help you set that up without coding. These platforms are officially approved by WhatsApp and are widely used by businesses today.
Most of these tools offer free demos or trials. They also support message templates, chat assignments, and even analytics to track how well your replies work. If your team is growing or you're managing lots of queries, these can save a lot of time.
It’s always a good idea to check the provider’s site or WhatsApp’s Business Help Center before choosing one. That way, you pick the right setup for your needs and budget.
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