Business analyst
Yes,managing sales directly through WhatsApp is now very possible, especially with the WhatsApp Business API and tools built around it. Many companies today use WhatsApp as their main sales channel because it's fast, familiar, and where customers already are.
Kraya AI is one such tool that helps you run and close sales completely inside WhatsApp. It allows your team to qualify leads, send auto-replies, follow up with prospects, and even collect customer data,all without using a separate CRM. Everything happens within one chat window, making the sales process faster and smoother.
Platforms like Zoko and Respond.io also support sales on WhatsApp by helping you assign leads to team members, set up automation, and integrate with tools like HubSpot or Shopify. These tools are all built using WhatsApp’s official API, which means they’re safe and approved for business use.
If your audience is already on WhatsApp and you want to save time, using tools like Kraya AI can help you handle the full sales cycle from chat to close,without needing a separate platform
